Policy

Effective Date : 30 April2025

At Sen Beauty, your privacy is our priority. We are committed to protecting your personal information and maintaining transparency about how we collect, use, and store it. This Privacy Policy also includes important information about our refund policy, disclaimer, and terms and conditions.

1. Personal Information We Collect

When you engage with our services—whether booking an appointment, contacting us, or browsing our website—we may collect the following information:

  • Name

  • Phone number

  • Email address

  • Appointment details

  • Health information relevant to your treatments

  • Payment information (processed securely through third-party platforms)

We only collect data necessary to provide safe and personalized beauty services and to improve our customer experience.

2. How We Use Your Information

Your information is used for the following purposes:

  • To confirm and manage appointments

  • To tailor services to your individual needs

  • To respond to questions or concerns

  • To send occasional updates or promotional offers (if you opt in)

We do not sell or share your personal information with third-party marketers. Information may be shared with service providers only when necessary to complete a transaction or service.

3. Data Protection

We use secure systems and platforms to protect your information. Only authorized staff have access to client data, and all payment processing is conducted through encrypted, PCI-compliant methods. While no online system is 100% secure, we take all reasonable precautions to safeguard your data.

4. Refund Policy

Client satisfaction is extremely important to us. Please review our refund guidelines:

  • Services rendered are non-refundable. However, we are happy to make adjustments if you reach out within 48 hours of your visit.

  • Prepaid appointments must be canceled at least 24 hours in advance to qualify for a reschedule or refund.

  • No-shows or late cancellations may result in a loss of deposit or full-service charge.

We aim to resolve any concerns professionally and promptly, so please don’t hesitate to contact us directly.

5. Disclaimer

All treatments and services at Sen Beauty are cosmetic and aesthetic in nature.

  • We do not offer medical advice or treatments.

  • Results vary based on skin type, lifestyle, and adherence to aftercare.

  • By receiving services, you acknowledge and accept any associated risks.

  • It is your responsibility to disclose any allergies, sensitivities, or medical conditions before treatment.

We take every precaution to ensure your comfort and safety but cannot guarantee identical results for every individual.

6. Terms & Conditions

By using our website or booking a service with Sen Beauty, you agree to the following:

  • All content, including images and branding, is the intellectual property of Sen Beauty and may not be reproduced without permission.

  • Prices and services are subject to change without prior notice.

  • You must be 18 or older for certain services, such as facial injections and cosmetic tattoos, unless accompanied by a guardian.

  • Appointments are confirmed upon receipt of a deposit when applicable.

Misuse of our services, false information, or inappropriate behavior may result in refusal of service.

7. Policy Updates

Sen Beauty may update this policy periodically. Any changes will be posted on this page, and your continued use of our services signifies your acceptance of those updates.

8. Contact Us

If you have questions about this Privacy Policy, your personal data