- info@senbeauty.ca
- (647) 619-2168
Sen Beauty (“Sen Beauty”, “we”, “us” or “our”) respects your privacy. This policy explains what personal information we collect, why we collect it, how we protect it, and the choices you have.
It applies to information we collect through senbeauty.ca, our online booking system, our social media accounts, by phone, by email and in person at our salon at College St and Bathurst St in Toronto.
We handle personal information in line with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada’s Anti-Spam Legislation (CASL).
We only collect information we need to book, provide and follow up on your services. This may include:
You can choose not to share certain information, but we may not be able to safely provide some services without it.
We use your information to:
We will not use your information for a new purpose without first asking for your consent, unless the law permits or requires it.
By booking with us, using our website or sharing information with us, you consent to us collecting and using it as described in this policy.
For more sensitive information, such as health details on intake forms or photos of you, we ask for your express consent, usually in writing.
You can withdraw your consent at any time by contacting us, subject to legal or contractual limits. If you withdraw consent, we will explain how this may affect our ability to provide certain services.
We may take photos of your service to track results, plan touch-ups and keep accurate records. These photos stay in your client file.
We will only share photos of you on our website, Instagram (@senbeauty.ca and @senbeauty.pmu), other social media or in advertising if you give us separate written permission. We aim to avoid showing identifying features unless you agree otherwise.
You can ask us to stop using your photos at any time. We will remove them from our website and accounts within a reasonable time, but we cannot control copies others may have already shared.
If you message us on social media, that platform’s own privacy policy also applies to your messages.
We do not sell, rent or trade your personal information.
We share it only with trusted service providers who help us run our business, and only as much as they need to do their job. These include:
These providers are required to protect your information and use it only for the services they provide to us. Some may store data outside Canada, including in the United States, where it may be subject to local laws.
We may also disclose information if required by law, to protect someone’s safety, or as part of a sale or restructuring of our business.
Our website uses cookies and similar tools to make the site work, understand how visitors use it and measure our advertising. This may include Google Analytics, the Meta Pixel and the TikTok Pixel.
These tools may collect information such as your IP address, device type, pages viewed and actions taken on our site. Meta and TikTok may use this to show you Sen Beauty ads on Facebook, Instagram and TikTok.
You can block or delete cookies in your browser settings. You can also manage ad preferences in your Meta and TikTok account settings and opt out of Google Analytics using Google’s browser add-on. Some parts of our website may not work properly without cookies.
We only send promotional emails or texts if you have agreed to receive them, or where Canadian anti-spam law otherwise allows it.
Every marketing message includes a way to unsubscribe. You can also opt out any time by emailing info@senbeauty.ca.
Even if you opt out of marketing, we will still send messages related to your appointments, such as confirmations, reminders and policy updates.
We use reasonable physical, technical and administrative safeguards to protect your information. These include password-protected systems, limiting access to staff who need it, and storing paper forms securely.
No system is completely secure. If a privacy breach creates a real risk of significant harm to you, we will notify you and report it as required by law.
We keep your information only as long as needed for the purposes in this policy, or as required for legal, tax or insurance reasons. Client records, including intake and consent forms, are generally kept for 3 years after your last visit. After that, we securely delete or destroy them.
You have the right to:
To make a request, email info@senbeauty.ca. We may need to confirm your identity first, and we will respond within 30 days.
If you have a concern, please contact us first so we can try to resolve it. You can also contact the Office of the Privacy Commissioner of Canada.
We do not knowingly collect information from anyone under 18 without consent from a parent or guardian.
We may update this policy from time to time. The latest version will always be posted on this page with its effective date.
Questions or requests about your privacy can be sent to us at info@senbeauty.ca.
